Member
Mohamad Iqbal I. Shaikh
IT Support Engineer - L2
Specialist in: IT Support Operations, PC Kitting & OS Imaging, Asset Management
Mohamad Iqbal I. Shaikh is a dedicated and detail-oriented IT Support Engineer with hands-on experience in PC kitting, system imaging, desktop and laptop deployment, and enterprise IT operations support.
He has strong expertise in Windows 10/11 environments, hardware and software troubleshooting, Outlook configuration, antivirus management, and IT asset and inventory management. His role includes front-end support for printers, servers, network, and voice devices while ensuring timely issue resolution.
With a process-driven mindset and effective coordination with vendors, finance, and procurement teams, Iqbal ensures compliance, smooth infrastructure operations, and high levels of end-user satisfaction.