Privacy Policy
Siri TechnoFabs (STF)
1. Introduction
Siri TechnoFabs (STF) is committed to protecting the privacy of all customers, partners, and users of our IT, energy, ERP, and service solutions. This policy outlines how we collect, use, store, and safeguard your information.
2. Information We Collect
We may collect the following types of information: Contact details (name, phone number, email address, address), Business information required for service delivery, Device details for repair, diagnostics, or service, Billing and payment information, and Website usage data (if applicable).
3. How We Use Your Information
Your information is used to: Provide products, services, repairs, and support, Process orders, generate invoices, and maintain records, Communicate service updates, delivery status, or technical support, Improve our services, ERP platforms, and customer experience, and Meet legal and regulatory requirements.
4. Information Sharing
We do not sell or share your information with third parties except: Service partners or logistics teams involved in order delivery, Manufacturers for warranty claims, Software partners for ERP access (PValue Solutions) , and Legal authorities when required by law.
5. Data Security
We use industry-standard security measures to protect data. However, no electronic transmission or storage method is 100% secure. Clients must also ensure proper password management and access hygiene.
6. Data Retention
We retain customer data only as long as necessary to fulfill service obligations, legal requirements, or warranty processes.
7. Your Rights
You may request: Access to your data, Correction of inaccurate information, Removal of data where legally applicable, and Restriction of data usage for marketing communications.
8. Cookies & Digital Tracking
We may use cookies to improve website and ERP functionality. Users can disable cookies through their browser settings.
9. Updates to Policy
STF reserves the right to modify the Privacy Policy at any time. Changes will be posted or communicated as needed.
10. Contact Information
For privacy-related concerns, reach us at: support@siritech.net